FAQs
Frequently Asked Questions (FAQs)
1. Does Iconiic sell products directly?
No. Most of the items featured on Iconiic are sold through external retailers. When you click a product, you’ll be redirected to the retailer’s website to complete your purchase.
2. Who handles shipping and delivery?
Shipping is handled entirely by the retailer you purchase from. Delivery times, costs, and methods will be listed on the retailer’s product page.
3. How do returns work?
Returns must be processed directly with the retailer. Their return policy - including timeframes, conditions, and costs - will apply. Always check the retailer’s website for detailed return information.
4. Does Iconiic earn commissions?
Yes. Some links on our site are affiliate links, which means we may earn a commission if you make a purchase - at no additional cost to you. This helps support our content and platform.
5. Do you track my personal information?
We only collect basic information needed to improve your experience, such as website analytics. We never store payment details. Full details are available in our Privacy Policy.
6. Are product prices guaranteed to be accurate?
We do our best to keep product information up to date, but prices, availability, and details may change at any time on the retailer’s website.
7. Can I contact Iconiic for order updates or customer support?
Since purchases are made directly with retailers, all order and customer service inquiries must be directed to the retailer’s support team.
8. How do I find tracking information for my order?
Once your order is dispatched, the retailer will send you a tracking number. Some retailers may also have their own tracking pages.
9. Can I suggest products for Iconiic to feature?
Absolutely! We love discovering new finds. You can reach us anytime at hello@iconiiclifestyle.co.uk.
10. Do you offer newsletters or updates?
Yes! You can sign up for our newsletter to receive curated edits, new finds, and Iconiic inspiration straight to your inbox.