Refund policy

Returns & Refund Policy

At Iconiic, we aim to make your shopping experience seamless and transparent.

Purchases Made Directly from Iconiic

If you purchase a product directly from our store, we handle your return and refund process.

  • Returns are accepted within 14 days of delivery
  • Items must be unused, in original condition, and with all packaging intact
  • Once your return is received and inspected, your refund will be processed to your original payment method

Please note:

  • Customers may be responsible for return shipping costs unless the item is faulty
  • Refunds typically take a few business days to appear, depending on your payment provider

To start a return, please contact us at:
hello@iconiiclifestyle.co.uk

Purchases Made via Affiliate Links (Third-Party Retailers)

Some products featured on Iconiic are shared through curated links to external retailers.

For these purchases:

  • Returns and refunds are handled directly by the retailer you purchased from
  • Return policies, timeframes, and conditions may vary depending on the retailer, product, and your location

We always recommend reviewing the retailer’s return policy on their product page before completing your purchase.

To return an item:

  • Follow the instructions provided in your delivery package
  • Or visit the retailer’s website to initiate the return

Additional notes:

  • Return shipping fees depend on the retailer (some offer free returns, others may not)
  • Refunds are issued by the retailer once the item has been received and processed
  • Processing times may vary between retailers

If you are outside the return window, we recommend contacting the retailer directly, as they may offer alternatives such as exchanges, store credit, or partial refunds.

Our Commitment

While we carefully select and recommend trusted brands, Iconiic is not responsible for the return or refund process of third-party purchases.

However, if you need guidance, feel free to reach out - we’re always happy to help point you in the right direction.

📧 hello@iconiiclifestyle.co.uk