Shipping policy

Shipping Policy

At Iconiic, we aim to process and deliver your orders as smoothly and efficiently as possible. Please read the details below to understand how shipping works when you purchase directly from our store.

1. Order Processing Time

All orders are processed within 2–5 business days (excluding weekends and public holidays).

Once your order has been processed, you will receive a confirmation email with shipping details.

2. Delivery Times

Delivery times depend on your location:

  • UK Orders: 3–7 business days after dispatch
  • International Orders: 7–14 business days after dispatch (may vary by location and customs processing)

Please note that these are estimated delivery times and may be affected by carrier delays or peak periods.

3. Shipping Fees

Shipping costs (if applicable) will be calculated and displayed at checkout before you complete your purchase.

Occasionally, we may offer promotional free shipping offers, which will be clearly stated on the website.

4. Order Tracking

If tracking is available for your order, you will receive a tracking number via email once your order has been shipped.

You can use this to monitor your delivery status.

5. Delays & Issues

While we aim to deliver all orders on time, delays can occasionally occur due to:

  • Postal service disruptions
  • Customs processing (for international orders)
  • Peak shopping periods

If your order is significantly delayed, please contact us and we will assist you.

6. Incorrect Address

Please ensure your shipping details are correct at checkout.

Iconiic is not responsible for:

  • Orders shipped to incorrectly entered addresses
  • Lost packages due to incorrect or incomplete information

If you notice an error after placing your order, contact us immediately.

7. Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48hours of delivery with your order details and photos where possible.

We will review the issue and offer a suitable resolution.

8. Affiliate & Third-Party Purchases

This Shipping Policy applies only to products purchased directly from Iconiic.

If you purchase through affiliate links:

  • Shipping is handled by the third-party retailer
  • Delivery times, fees, and tracking are determined by that retailer
  • Please refer to their shipping policy for full details

9. Contact Us

If you have any questions about shipping, please contact:

📧 hello@iconiiclifestyle.co.uk